A good, and totaly unexpected result from Bennetts Insurance.
I phoned up to cancel my policy, debit card in hand to pay the cancellation charge of £50, and ready to wait for the refund of what's left on the policy.
"The charge for cancellation is normally £50, and you have £9.25 left on your Policy for refund. As you paid in full and had a comprehensive policy, our intention is to not refund the £9.25 and not to charge you the £50 fee. We'lL also send you a £25 voucher to use if you wish to insure with us again in the next 12 months."
